Nivedita is a highly-enthusiastic and results-driven senior professional with 13 years of expertise gained working within the real estate valuation sector.
Commercially-aware, she has a proven track record of using excellent communication skills to elicit customer requirements and develop strong relationships with key clients by providing exemplary levels of client services support. She also is a key point of contact to co-ordinate with surveyors & cross functional administrative teams for completing valuation reports and responding to bank queries.
Nivedita's daily tasks entails working in a fast paced residential valuation team liaising with customers, internal staff, valuers and mortgage brokers. Her key responsibilities are to monitor all valuation instructions and submit valuation reports to clients on time based on established Service Level Agreements (SLAs). She manages a team of 3 administrative staff and ensures efficient workflow within the guidelines of established internal standards.
Strengths that she brings to the organisation are dynamism, competence, attention to detail, and being a team player. She is self-motivated, organised and structured, articulate and able to communicate within all levels of the organisation. Nivedita is experienced in tactfully dealing with high pressure situations and meeting tight deadlines.
- MA Biochemistry
- Client services
- New business queries